Your future is in service, hospitality

The Independent Institute of Education School of Hospitality & Service Management (IIE HSM) is a centre of service education excellence, offering a new standard in industry-aligned service and hospitality-focused qualifications, each underpinned by a strong commercial learning foundation. IIE HSM seeks to address the rapidly expanding need for service, hospitality and customer-centric education, from entry-level to management-level qualifications. 

The school’s qualifications equip graduates with the commercial and operational skills to find successful employment and seize leadership opportunities in the private and public sectors. Students can participate in an immersive service or hospitality-centric academic programme that delivers a rich, practical learning experience.

Courses available include:

• The IIE Bachelor of Service Management is a full-time, three-year course curated to develop students into effective service managers within various industries. Key to this programme is instilling an understanding of service as a universal language of business. Students are supported in developing advanced commercial communications skills through an engagement with theory, focusing on service management, customer engagement and business management, and key managerial skills that will set them apart in the industry, particularly leadership and revenue management and research-based decision-making.
• The IIE Higher Certificate in Hospitality Management provides students with the required operational, interpersonal and analytical skills to ensure that they can fill entry-level positions in the hospitality industry, where they can advance with further experience to fill supervisory or junior management positions in hospitality and service-focused operations.
• The IIE Bachelor of Hospitality Management is a three-year degree course that enables graduates to practise and demonstrate their responsibility and initiative in the hospitality management context through Work Integrated Learning modules in all three years of study for employment in both the private and the public sectors. 
• The IIE Advanced Diploma in Hospitality Leadership Distance, an 18-month online qualification aimed at experienced hospitality professionals who wish to specialise in hospitality leadership and to provide access to and promote life-long opportunities for continued personal and professional growth
• The IIE Advanced Certificate in Hospitality Management is a one-year on-campus course (or 18 months online) that equips learners to demonstrate a coherent and encompassing understanding of management principles and how these apply to hospitality operations.
• The IIE Higher Certificate in Event Management is a one-year course that prepares graduates to professionally coordinate and manage a broad spectrum of events. Students have the ability and skills to plan, organize, and execute events in various industries and sectors.
• The IIE Higher Certificate in Travel, a full-time, NQF Level 5 qualification leading to an exciting career in one of the most vibrant industries globally, this one-year course is perfect for those who enjoy crafting travel itineraries and sharing destination insights, aiming to turn their passion into a rewarding profession. (offered at Rosebank campus only).

The school explains: “IIE HSM offers programmes that are aligned with industry needs and trends, providing practical skills and knowledge to attract students seeking relevant and up-to-date education. Another plus is that it is part of ADvTECH, a large, successful listed group which ensures compliance and corporate governance.

“Many of our alumni have been successful because of our high-quality education, rigorous academic programmes and relevant coursework, all of which contribute to developing strong foundational knowledge and skills among our students.”

“We constantly adapt our course material so that it is always relevant and increases our students’ chances of post-graduation employment.”

For more information, visit https://www.iiehsm.com/ or contact your local IIE School of Hospitality & Service Management campus.

• The IIE School of Hospitality & Service Management, 3 Keyes Ave, Rosebank, Johannesburg, Gauteng. Mobile +27 86 111 2433
• The IIE School of Hospitality & Service Management, The Quadrant, 146 Campground Road, Newlands, Cape Town, Western Cape. Tel: 021 881 3792